APPOINTMENT OF TRUSTEES AND ADMINISTRATORS OF ZOOM AIRLINES Information to Customers and Creditors Trustees and Administrators have been appointed in Canada and the UK following the suspension of operations by Zoom Airlines on August 28th. The Zoom Airlines business comprised two companies, Canadian-based Zoom Airlines Inc. and UK-based Zoom Airlines Ltd. Doyle Salewski Inc. in Ottawa have been appointed Trustees of Zoom Airlines Inc. which operated flights between Ottawa, Toronto, Vancouver, Calgary, Halifax, Winnipeg and Montreal and UK and European destinations and departures points. PKF, Accountants and Business Advisers, have been appointed Administrators of Zoom Airlines Ltd., which operated scheduled flights between London Gatwick and New York, Bermuda, San Diego and Fort Lauderdale. While the process of assessing the companies’ financial position is being undertaken, every possible avenue in respect of the business is being examined. There has been some interest expressed in the business and discussions are ongoing. However, there is no certainty at this stage that anything will materialise from these discussions. Allbury Travel Group Limited appointed to help rescue Zoom passengers!!! Eamonn Ferrin, CEO of Allbury Travel Group, has announced today that they have been appointed by Zoom’s credit card payment service provider to assist the passengers of the failed airline in both the UK and Canada. The proposal was constructed by the credit card payment service provider in an effort to assist the passengers and was agreed in association with the administrators of the airline. The regulatory authorities in the UK and Canada have also been made aware. Allbury Travel Group has agreed to work with the credit card payment service provider and various airlines in order to coordinate an effort to assist the passengers affected by Zoom’s failure. Ferrin, through his travel industry contacts in both the UK and Canada, has been brought in to devise an urgent rescue package for passengers which will be welcome news to the approximately 40,000 passengers affected by the airline’s collapse. “It is always difficult when an airline fails leaving this level of passengers stranded with few alternatives. We realised there was the potential to help many of these people by seeking to source alternative arrangements through various airline contacts. As of today Allbury Travel Group will be contacting various airlines in both the UK and Canada to discuss alternative arrangements that could be offered by other airlines to the affected passengers. Allbury Travel Group will be contacting the affected passengers via email to advise of the next steps in order to begin assisting the passengers as soon as possible. For further information, please visit the Allbury Travel Group website at www.allburytravelgroup.com where regular updates will be posted. Customers who have booked their flights through a Travel Agency or Package Company should initially contact their operator. If you have paid for a flight by debit card or cheque, we understand that your bank is under no obligation to refund your money, although we also understand that some have agreed to review refunds on a case by case basis. We understand that most travel insurance policies do not protect holders from airline insolvency but, should you have insurance, you should contact your insurance company for clarification. If you do have a claim against the company, then this will be unsecured and, although we are at a very early stage of our financial investigation, we cannot be optimistic that there will be sufficient funds available to pay a dividend to the unsecured creditors. Should you require any further clarification, please contact the help line numbers below or alternatively email to the undernoted address. Contact details for creditors For Zoom Airlines Inc. passengers Email: zoom@doylegroup.ca For Zoom Airlines Limited customers Telephone: 0870 042 0406 Email: zoom@uk.pkf.com Website at PKF: www.pkf.co.uk/zoom